Bill is and continues to be an outspoken voice in the POS Industry. Working with a large variety of POS products over the years, he has recognized and navigated four industry paradigm changes, often ahead of the curve, and made decisions to deliver the right technology solutions to his customers. He has overseen and/or participated in about 2000 POS installations in and outside of the U.S. Bill believe that even if the technology used to deliver a POS solution has changed over the years, the mission has not: delivering value to the technology user.

Bill originated multiple companies over his career, including Advanced Hospitality Systems (with Stephen Passas) in 1990. After 27 years, he sold his portion of this New Jersey-based NCR Distributor and founded The Bradley Services Group in 2009. His goal is to continue to support the retail/restaurant community with his knowledge, perspective and contacts. He is also active in cutting-edge technology for the retail/technology market space. Having started with MICROS in 1985, he branched into products and companies such as Panasonic, Omron, Comtrex, and Radiant, Aloha, NCR, plus others. As a busi-ness owner Bill implemented accounting, CRM, telephony and business computer infrastructure and web solutions. He has written company policy and procedures, created organization charts, fitted out Busi-ness Plans, budgeted, made decisions regarding employee health Insurance, created financial and busi-ness metric monitoring tools, created service products and service product marketing, coached manag-ers and mentored technicians.

Along the way Bill will tell you he has made more than his share of mistakes, learning best practices and anticipating and meeting customer’s needs. His belief is if you do that, the rest of the business will fall into place.